At Gearup Minis, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following categories of personal information:

a) Personal Identification Information

• Full name
• Email address
• Phone number
• Shipping and billing addresses

b) Transaction Information

Details of purchases made on our website

Payment method details (Note: we do not store full credit/debit card numbers. All payments are processed through secure third-party payment gateways.)

c) Technical and Usage Data

• IP address
• Browser type and version
• Device type
• Referring website addresses
• Pages visited and time spent on the website
• Clickstream data and interactions

d) Cookies and Tracking Technologies

We use cookies, beacons, tags, and scripts to collect and track data and improve user experience. These may include:

• Session cookies (for operating the site)
• Preference cookies (to remember your settings)
• Analytics cookies (to understand website performance)

2. How We Use Your Information

Your personal data may be used for the following purposes:

• To process and fulfill your orders, including delivery and transaction confirmation
• To contact you regarding your purchase, returns, or customer service inquiries
• To improve our website and offerings by analyzing usage data and user behavior
• To personalize your shopping experience, including showing relevant products or promotions
• To send marketing communications, newsletters, or special offers (only with your explicit consent)
• To comply with legal and regulatory obligations or respond to lawful requests

3. Sharing and Disclosure of Your Information

We will never sell, rent, or trade your personal information. However, we may share your data with third-party service providers for specific operational needs:

a) Payment Processors
To securely process payments on our behalf (e.g., Stripe, PayPal).

b) Shipping & Delivery Partners
To fulfill and deliver your orders (e.g., PosLaju, J&T Express).

c) Analytics Providers
To help us understand website usage patterns and improve performance (e.g., Google Analytics).

Each of these third parties is contractually obligated to safeguard your data and use it only for the services they are providing to us.

4. Data Security

We take appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. These include:

• Secure Sockets Layer (SSL) encryption on our website
• Secure hosting environments
• Limited access to data by authorized personnel only
• Regular updates and monitoring of our systems

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute data security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access – You can request to know what data we hold about you
• Correction – You can update or correct any inaccurate data
• Deletion – You can request that we delete your personal data (subject to legal requirements)
• Objection – You can object to how your data is used for marketing purposes
• Withdrawal of Consent – You may opt out of marketing emails or communications at any time
• To exercise these rights, please contact us at sa***@*********is.com.

6. Cookies and Tracking Technologies

Cookies help us enhance your experience. You can choose to accept or refuse cookies via your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

For more details, please see our Cookie Policy (available upon request or published on our website).

7. Retention of Personal Data

We retain your personal information only as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal obligations (e.g. tax and accounting regulations)
• To resolve disputes and enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child without parental consent, please contact us immediately.

9. Changes to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our practices or legal requirements. All updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please reach out to us:

Gearup Minis
📧 Email: sa***@*********is.com
📞 Phone:  011 5965 1640